Questions About Shipping:
What are your shipping options?
What is Guaranteed Shipping?
Where do you ship?
What carriers do you use?
How long will it take to get my order?
My order is a gift. What are my shipping options?
Can I ship one order to multiple addresses?
Questions About Tracking Your Order:
How can I track my order?
What do I do if I think my package is lost?
For answers to any questions not listed above, you can contact us 2 ways:
- Email Support
You can email us any time at firstname.lastname@example.org.
Our goal is to provide excellent response to your questions, but we occasionally get overloaded during busy periods. Please allow 1 business day for a response to your e-mail.
- Phone Support
Prefer to speak with someone by phone? No problem! Contact us via email or via the yellow question mark in the bottom right hand corner of the website and request a call back. Let us know a convenient time to call you during our Hours of Operation.